Problem with your Quooker? We’re sorry to hear that. Maybe you want to make a cup of tea but your Quooker can’t dispense boiling water? Or maybe a light suddenly starts flashing, or our tap is dripping. Not good news, but not as bad as you might think, because you can solve most problems yourself in just a few minutes.

On this page, we’ll explain what steps you need to take. Problem still not solved? Then we’ll gladly help you out.

Is your product still covered by the Guarantee? If so, no need to order any of the products offered in the Webshop. Use the service form to contact us as soon as you have made your diagnosis.